Spa Policies

Arrival
In order to enjoy the maximum amount of time allotted to your appointment please arrive at least 10 minutes early.  Late arrivals may have their appointments shortened or rescheduled.
Cell Phones
To maintain the spa experience, please turn off or set your cell phones to vibrate.
Cancellation Policy
We are compassionate to the reality that personal schedules and priorities change; however if you are required to cancel or reschedule your appointment a minimum 24 hours notice must be phoned into the Spa.
Deposits
An etransfer or deposit may be required to secure a booking.
Payment
We accept VISA, MasterCard, Interac, Cash, etransfers and Callander Bay Wellness Spa Gift Certificates as methods of payment.  Our prices are subject to change and the applicable sales tax will be applied at the time of purchase.
Callander Bay Wellness Spa Gift Certificates
We are proud to offer our valued guests the convenience of purchasing a spa service that is truly personal.  Gift Certificates can be purchased at the Spa, by phone, or by email.
Please note:
Gift Certificates are not refundable for cash. Lost or stolen gift certificates are not the responsibility of Callander Bay Wellness Spa.

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